What is the full form of BPO?
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What is the full form of BPO?
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The full form of BPO is Business Process Outsourcing.it is a business method in which one organization hires another company to perform the task and operate the business successfully.
The BPO service applied in the manufacturing industry, customer care and technical support,back-office service of an organization like account, human resources.
In the present time, companies opt for outsourcing services because of the highly competitive business climate.
Companies adopt outsourcing services in two areas, front office outsourcing, and back-office outsourcing. the front office BPO includes customer service such as sales customers support, marketing, etc. and the back office BPO includes core business of company such as human resources, accounting, IT services, etc.
Types of BPO
There are three types of BPO Services:
Nearshore outsourcing
It means providing services in neighboring countries.
Onshore outsouring
It means providing services in the same country.it is also known as domestic outsourcing.
Offshore outsouring
It means providing services to the external organizations in another country except for the neighboring countries.
Benefits of BPO services
BPO services include the following benefits:
1. Provide business service at lower cost
2. Provide a high quality of business service because they are hired for a specific process
3.it increase the company flexibility
4. it reduces the workload of organization
5.it provide24/7 services to organization
6. It helps to increase the overall revenue of the organization
