Direction: In each question below is given a statement followed by two conclusions numbered I and II. You have to assume everything in the statement to be true, then consider the two conclusions together and decide which of them logically follows beyond a reasonable doubt from the information given in the statement. Give answer
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Statement:
The complaint of poor customer service is partly correct and it certainly needs be improved.
Conclusions :
I. Poor customer service can be improved.
II. The speaker knows about the poor customer service of the company .
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- if only conclusion I follows
- if only conclusion II follows
- if either I or II follows
- if neither I nor II follows, and
- if both I and II follow
Correct Option: B
From the statement it is clear that the speaker wants improvement in the customer service. Whether it can be improved or not can't be determined from the statement. Hence I does not follow. As the speaker is accepting about the poor services, it may be inferred that be knows about it. Hence II follows.
